Shipping policy

Shipping Policy

At Revivo Avenue, we are committed to delivering a seamless and reassuring experience — from the moment you place your order to the moment it reaches your hands. Every detail of our shipping process has been designed to ensure transparency, reliability, and peace of mind, wherever you are in the world.

Delivery & Coverage

We ship worldwide with trusted carriers such as Chronopost, DHL, FedEx, DPD, Royal Mail, UPS, Australia Post. All orders are dispatched with tracked delivery, and a tracking number is automatically provided by email once your package leaves our warehouse.

Estimated Delivery Times

Our logistics partners allow us to offer swift delivery to most destinations. Estimated shipping times are as follows:

  • 4–7 business days: France, Germany, Austria, Belgium, Denmark, Netherlands, Poland, Spain, Switzerland, United Kingdom, United States

  • 6–8 business days: Australia, Canada, Ireland, Italy, Portugal, Czech Republic, Sweden, Norway, Finland

  • 7–11 business days: Cyprus, Malta, New Zealand, and selected destinations outside the EU or North America

Please note that these are average delivery times. Occasional variations may occur due to local holidays or customs processing.

Shipping Fees & Free Shipping

Shipping is free on all orders over €100 or $120 USD. For orders below this threshold, applicable shipping fees will be clearly displayed at checkout before confirmation.

Duties, Taxes & Customs

Revivo Avenue covers all import duties, VAT, and customs-related charges.
You will never be asked to pay any additional fees upon delivery — the price you see at checkout is final.

This applies to all international destinations we serve.

Tracking & Delivery Process

Once your order has been processed, you will receive a confirmation email with a tracking number to monitor your shipment in real time.

If a third party is receiving the order on your behalf, local regulations may require presentation of a valid ID matching the delivery name.

Should a package be undeliverable due to address errors or absence, it will be returned to our warehouse. In such cases, our team will contact you to arrange a new shipment or alternative solution.

Free Exchanges

We understand that finding the right size or style can take time. That’s why we offer free exchanges for another size, style, or product of similar value — no additional shipping fees, no questions asked.

To initiate an exchange, please contact our customer service team at revivoavenueclothing@gmail.com, and we will guide you through the process.

Customer Support

Should you have any questions or require assistance, our customer service team is available Monday to Friday, 9:00 AM to 5:00 PM (CET).
Reach us anytime at revivoavenueclothing@gmail.com or visit revivoavenueclothing.com — we’ll be glad to assist.